Mikhail Bulgakov Museum

One decision

1. Problem

   Three addresses, three sets of opening hours, three programmes. A visitor could not work out where to go and what was on today, and the museum phone kept taking the same questions.

2. Solution

   Choosing a venue became the first step. From there all navigation works inside the chosen address, and events from other venues stay out of the calendar.

3. Result

   Events, tickets and tours read from a single screen. A closed day is written into the day itself, so there are fewer arguments at the desk.